Store Policies

Return Policy

For so many people fly fishing is a source of fun and enjoyment. We have no desire to change that so we offer a very simple 30 day return policy. If you are unhappy with your item for any reason send it back and we will refund the full price you paid for that item. If you are outside the 30 days we might be able to work with you with the item is unopened, new condition. Exceptions below!

Rods
Must be returned in new condition within 30 days. This means, it is fine to try it on the lawn, but not in the river.

For defective items outside of the return policy please contact us, we can get you in touch with the manufacturer or handle it ourselves if need be.

If you have any other issues or questions please contact us.

Shipping

First, we take all care to insure what you order will arrive in the condition it left us in, it does not matter what it cost we treat them all the same. We make sure there is tracking on all packages. If you have any problems with how your order arrives please contact us, we will make it right.

Our shipping rates are flat rate. This is because of the time, cost and trouble it is to get a shipping calculator that works properly is not practical for us. Our shipping rate is just our average cost to ship orders. Shipping is a service we provide as favor to our customers, not a profit center.

We ship all packages via the United States Postal Service (USPS). Most orders go out First Class with larger items we will ship Priority Mail or Parcel Post on very large items. Books will go out Media Mail. We find most items arrive within 2 – 3 days, but depending a ton of factors it can take longer. We will supply you with a tracking number to give you an idea of when to expect it. If you need something real fast, not a problem, call before ordering to set it up.

International orders are also shipped with the USPS. If you noticed that our flat rate is very high it is because to ship most hardcover books is easily 20 to 30 dollars. Rods are also high cost items and may require an addition shipping fee. Materials, flies and other small items can be shipped for less then 5 dollars most of the time. It is because of this if the shipping cost is less what you were charged a refund will be made to cover the difference. It is no problem if you contact us, we will get you the correct shipping price and get you an invoice.

Payment

Credit cards can be taken over our webpage, your information will be encrypted at all times for safety. Phone orders are more than welcome and we can also take credit cards over the phone. We do not accept checks or money orders.